34 product features

Everything your booking journey needs, in one place.

See what each feature means for your business and which plan includes it. No jargon, just the practical benefit.

01

Booking form

10 features
FeatureWhat it means for the businessPlan

Branded, phone-first booking form

Up to five short steps: service, date and time, extras, details, payment. Built for one thumb on a phone.

All plans

Three layouts

Split brand panel, top stepper with a live summary, or a one-page accordion. Pick the one that suits your customers.

All plans

Services with flexible pricing

Show each price as Fixed, From, Quoted or Hidden, so jobs that need a look are never mispriced online.

All plans

Extras and add-ons

Offer upgrades at the right moment, free or paid, with extra time added to the booking.

All plans

Exact times or arrival windows

Offer 9:30 am or “between 8 and 10”. Set gaps between jobs, how far ahead people can book and a same-day cut-off.

All plans

“I'm flexible” option

Customers who don't mind when can say so, giving you room to fit them in.

All plans

Your own questions

Yes or no, text, lists, numbers, dates and up to 3 photos. Show a question only for the services it applies to.

All plans

Address lookup

Google Maps completes the address as the customer types, so you get the right street every time.

All plans

Your Google rating on the form

Shows your star rating and review count from your Google Business Profile, right where people decide.

All plans

Confirmation screen, email and SMS

Customers see what happens next and get it in writing straight away.

All plans
02

Deposits and payments

4 features
FeatureWhat it means for the businessPlan

Deposit, full payment or none

Choose per form. Customers can pay by card, Apple Pay or Google Pay.

All plans

Hold, then take

The card is authorised when they book and only charged when you confirm. Decline and the hold drops off automatically.

All plans

Your own Stripe account

Money goes to you, not to us. Payouts land in your bank on Stripe's normal schedule.

All plans

Clear money dashboard

Deposits on hold, money waiting for your decision and your next payout, each explained in plain words.

All plans
03

Leads and CRM

6 features
FeatureWhat it means for the businessPlan

One inbox for bookings and enquiries

Card view for quick decisions, list view for searching and sorting.

All plans

Simple statuses

Pending, Confirmed, Completed, Rejected, Cancelled. Payment follows the status, so there is nothing to reconcile.

All plans

Suggest a different time

Offer other times in one go. The customer picks one and the booking confirms itself.

All plans

Everything on the lead

Service, extras, answers, photos, payment and history in one place, with notes for your team.

All plans

Contact form builder

Drag-and-drop enquiry forms, plus an access key so forms already on your website send leads to the same inbox.

All plans

Export your leads

Your data stays yours, including after you cancel.

All plans
04

Calendar, locations and team

6 features
FeatureWhat it means for the businessPlan

Calendar

Every confirmed job and pending request in one calendar, with the day's jobs at a glance on your phone.

All plans

Locations

A shop, workshop or clinic customers come to, or a service area you travel to. Starter has 2, Pro 5, Business unlimited.

All plans

Service area by distance

Set how far you travel, suburbs you never go to and an optional call-out fee. People outside the area see your phone number instead.

All plans

Travel time between jobs

Added around mobile jobs automatically, so you are never double-booked across town.

All plans

Team members

1 on Starter, 5 on Pro, unlimited with roles on Business.

All plans

Calendar per person and per location

Each staff member or site gets its own availability.

Business plan
05

Brand, alerts and connections

8 features
FeatureWhat it means for the businessPlan

Brand kit

Logo, colours, font, business details, opening hours and images for your form.

All plans

Your own domain

Run the form on book.yourbusiness.com.au, connected with two DNS records.

Pro and up

Send email from your own address

Confirmations come from your business email through your mail server or SendPulse.

All plans

Email and SMS lead alerts

Know about a booking the moment it arrives.

All plans

SMS confirmations and day-before reminders

Sent through your own Twilio account, so you control the cost.

Pro and up

Google Sheets, Mailchimp, webhooks and Zapier

Send leads to a spreadsheet, a mailing list (with consent) or your job software.

Pro and up

API access

For businesses with their own systems.

Business plan

Two-step sign-in

Protects your account and your customers' details.

All plans